FAQs

Find quick answers to common questions about our African print fashion accessories, handmade home goods, shipping, returns, and eco‑friendly products. Browse our FAQs for fast and helpful support.

Frequently Asked Questions

🌍 Do you ship internationally?

Yes, we ship worldwide. Wherever your story unfolds, ZBSCollection treasures can journey to you.

🎨 Do you accept custom orders?

Yes, we do. If you’d like a product tailored to your preferred fabric, size, or design details, we’re happy to create it for you.
Custom orders may require extra processing time and may need a deposit depending on complexity.
To begin, contact us via our form or email. We’ll confirm feasibility, pricing, and timelines before proceeding.

📦 How do I track my order?

Once your order ships, you’ll receive a tracking link via email or SMS so you can follow your delivery.

✉️ How can I reach you if I have questions?

You can contact us through our online form or by email. We aim to respond within 24 hours.

🏬 Do you have retail store locations?

Not at the moment. All ZBSCollection products are available exclusively online through our website.

🛒 Do you offer bulk or wholesale orders?

Yes, we do. We offer special pricing and arrangements for bulk orders.
Visit our Bulk Orders page for full details, including pricing, lead times, and how to place an order.