Contact Us

Welcome to ZBSCollection! We are passionate about creating handcrafted African-inspired bags made with authentic South African Shweshwe and vibrant Ankara fabrics. Whether you have a question about an order, need assistance choosing a product, or would like to request a custom design, we're here to help.

Customer Support

Our team is committed to providing friendly and reliable customer service. Choose the way you prefer to connect below:

Email
📧 info@zbscollection.com

Phone / WhatsApp
📞 +27 71 848 8753

💬 Live Chat
Click the chat icon in the bottom-right corner of your screen to speak with us during business hours.

📝 Contact Form
Complete the contact form below, and we'll respond as soon as possible.

Business Information

12 Delphinium Street
Winchester Hills
Johannesburg,

Gauteng 
South Africa,

 2091

  

Website: https://zbscollection.com

Business Hours 

Monday – Saturday: 09:00 – 18:00 (SAST)

Sunday & Public Holidays: Closed

We aim to respond to all enquiries within 24–48 business hours.

Custom Orders

Looking for a unique bag?

We create custom handbags, laptop bags, travel bags, tote bags, and accessories using a wide range of authentic South African Shweshwe and African Ankara fabrics.

If you would like a custom design, please include the following in your message:

  • Preferred bag style
  • Fabric choice (if known)
  • Colour preferences
  • Special requests

We'll work with you to create a handcrafted piece that suits your style.

Order Support

Please contact us if you need assistance with:

  • Order enquiries
  • Product information
  • Shipping updates
  • Returns and exchanges
  • Wholesale enquiries
  • Custom design requests

To help us assist you faster, please include your order number when contacting us about an existing order.

Secure Shopping

Shop confidently with ZBSCollection.

Our website uses SSL encryption to help protect information submitted through our website and checkout.

Stay Connected

Follow ZBSCollection on social media to discover new arrivals, handcrafted collections, and exclusive offers.

Thank you for supporting handmade African craftsmanship. We look forward to helping you find the perfect handcrafted bag.

Contact Form